XL Management - Your Business, Our Passion
  • home
  • contact

Important Basic Cold Calling Tips

30/11/2018

 
Important basics when cold calling:

Preparation:
Of yourself, environment, product/service knowledge, and your company. 
Introduction: 
Getting attention, key connection phrases explaining your purpose. Try explaining what your product or service has achieved elsewhere. 
Questioning: 
Use thought provoking questions to facilitate understanding and enable a dialogue - try not to sell or push just yet. 
Objectivity: 
Be objective in your call. You do not have the answers all the time. Nor does your product or service. 
Listen and interpret: 
Do not jump to conclusions. Try to clarify any areas that are unclear. 
Inform and recap: 
Work with the client/prospect to review needs. 
Clearly Identify Needs: If needs are Identified, underline them and then underline how you can address the needs. 
Keep notes & CRM updates: Stay current and on top of you client list. The cold call will not be so cold the next time you call this prospect/client. 

    Share


    Author

    Mark is a management consultant and professional mentor helping companies and individuals achieve their goals.

    View my profile on LinkedIn


    Archives

    November 2018
    October 2014
    July 2014
    January 2014
    December 2013
    November 2013
    May 2011
    March 2011
    February 2011
    January 2011
    December 2010
    November 2010
    October 2010
    June 2010
    March 2010
    February 2010
    December 2009
    November 2009

    Categories

    All
    Advice For Sales Increases
    Banks
    Better Government
    Board Placement
    Bottom Of The Pyramid
    Burlington
    Business Decision Making
    Business Outlook
    Capital
    Change
    Coll Calling
    Credit
    Dail
    Democracy
    Election
    Emotional Intelligence
    Employee Engagement
    Entrepreneur
    Eradicating Poverty
    Exports
    Failure
    First-Step
    Fixing
    Forfas
    Forming
    Free Sme Help
    Government Spending
    Grief
    Growth
    Ibec
    Improvements
    Indigenous
    Ireland
    Irish
    Leadership
    Loan
    Loss
    Mba
    Mentoring
    Micro-Enterprise
    Micro Enterprise Networks
    Mistakes In Start-ups
    Network
    Network For Unemployed
    New Business
    New Businesses
    Norming
    Opportunities
    Optimism
    Organising
    Plans
    Prospects
    Recruitment
    Risk
    Sales
    Sales Tips
    Seed Capital
    Selling
    Services
    Sme
    Sme Advice
    Sme Concerns
    Sme Outlook
    Smes
    Sme Tips
    Staff Morale
    Start-ups
    Storming
    Success
    Sureskills
    Teamwork
    Thank You
    Thomas Donoghue
    Tips
    Tips For Small Business
    Trade With The Us
    Trends For Smes
    Upset
    Us Chamber
    Vote

    RSS Feed

Powered by Create your own unique website with customizable templates.
  • home
  • contact